nickelass wrote:Keep6 Imports wrote:Jay-Brew wrote:I had one in my cart and by the time I finished entering my information and credit card details... and pressed submit it said they didn't have any. Really frustrating to say the least. In my experience of buying other things online (e.g., tickets...) it at least holds what is in your cart for a while and sometimes even has a timer. I am a little annoyed about it and think it shouldn't be set up this way - you should at list be able to hold the item in your cart for a short time rather than race against others to get your details entered.
Thanks for your feedback. We will pass this along to squarespace who runs the commerce back end to our online shop. Unfortunately the check out process has limiting customization settings and is not like ticket master or other ticketing pages.
Or how about finding a vendor who will allow you to run your website like every other retailer on the planet, and allow you to purchase an item once it's in your cart. This situation has happened twice for me on your website and it's getting tiring.
Im sorry you are unhappy with our website and will certainly welcome any vendor suggestions. You can contact me directly: firstname.lastname@example.org. We feel squarespace fits the needs and volumes of what our company has to offer. If Keep6 out-grows squarespace commerce we will definitely explore alternatives. Aside from limited releases, most of our regular products can be purchased with no stock or check out issues. Of course, you can always try visiting Belgium but even in most shops 3F is a tough find, especially the Golden Blend.