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Introducing Light Mode! If you would like a Bar Towel social experience that isn't the traditional blue, you can now select Light Mode. Go to the User Control Panel and then Board Preferences, and select "Day Drinking" (Light Mode) from the My Board Style drop-down menu. You can always switch back to "Night Drinking" (Dark Mode). Enjoy!
We have a trivia question in order to register to prevent bots. If you have any issues with answering, contact us at cass@bartowel.com for help.
Introducing Light Mode! If you would like a Bar Towel social experience that isn't the traditional blue, you can now select Light Mode. Go to the User Control Panel and then Board Preferences, and select "Day Drinking" (Light Mode) from the My Board Style drop-down menu. You can always switch back to "Night Drinking" (Dark Mode). Enjoy!
CONSIGNMENT ORDER
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- Seasoned Drinker
- Posts: 1677
- Joined: Sun Jul 29, 2001 8:00 pm
- Location: Esprit Agencies-Toronto
CONSIGNMENT ORDER
Don't have pricing yet but we're bringing in an order of Liefmans Goudenband (20 x 375ml) and Saison Dupont (24 x 330ml). Supplies are limited and it's first come, first served. Prices will be competitive and well worth the drive to Buffalo. It will be about 4-6 weeks so let me know if you want to reserve any. Please contact me at espritagencies@sympatico.ca. No deposit...no forms...easy peasy.
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- Posts: 73
- Joined: Tue Nov 15, 2011 10:48 am
- Location: Toronto
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- Posts: 73
- Joined: Tue Nov 15, 2011 10:48 am
- Location: Toronto
What??? You didn't get THIS email from him?Andicus wrote:Peter, I've e-mailed you twice regarding your Lindeman's Gueuze Cuvee Renee. Maybe I'm ending up in your spam folder or something.
Can you check for it and get back to me?
Cheers,
Andrew
From Esprit email mailing list:
"A customer contacted me today and has prompted me to write this e-mail to all of you. Many of you have dealt with me for years and know the system. Many of you have not. We take reservations on most of our popular beers which tend to be Trappists. We do not know when they will arrive. The LCBO does not share this information with us. We take reservations and as soon as the product is available, we contact our customers on the waiting list. Far too many people book appointments to pick up from our house and then cancel or just don’t show up while we try to schedule around them and we receive hundreds of e-mail each month from consumers asking about the status of their order and I cannot give them much information. When it’s here, I contact you…if you don’t here from me it’s not here. My business cannot function with the volume of inquiries we receive so I implore you all to book an order and not contact me again until I tell you that your beer is available. I know this sounds like a rant but I hope some of you can appreciate that if there is no communication, there is nothing to communicate. We are a small company and don’t have the resources to communicate on a daily basis with everyone who placed an order for 1 case. If this persists we’ll just drop our consumer business because dealing with bars and restaurants involves much less hassle and 10 times the volume."
"A pint is too much, but I do not mind pickles" and " even more synthetic (and natural) aroma."
I don't know why these Ontario importers are so afraid of technology. Build a functioning website that you can actually keep up to date and it will take care of a lot of communication. Everyone sends out emails and spreadsheets and are generally pretty horrible at keeping people informed. How hard is it to keep a running list of available products and status of orders that is online and accessible? You can find simple solutions to automate notifications to customers when orders are in. I can see how it would be annoying being bombarded with questions about orders but that's just a part of doing business. Come up with a solution for it! I would buy a lot more beer if it didn't seem like I was a burden to these people. Maybe esprit should drop their consumer business considering he hates his customers so much that he continuously has to rant about them.Garthicus wrote: I know this sounds like a rant but I hope some of you can appreciate that if there is no communication, there is nothing to communicate. We are a small company and don’t have the resources to communicate on a daily basis with everyone who placed an order for 1 case. If this persists we’ll just drop our consumer business because dealing with bars and restaurants involves much less hassle and 10 times the volume."