Page 1 of 1

LCBO Delivery Time

Posted: Sat May 19, 2018 10:44 am
by ry_kinney
Does anyone know the process of LCBO in store pickup shipping? How long until my store receives the package if I was sent a confirmation email that the order has been shipped?

I assume it means the order has been picked and placed on a truck and would be delivered within 24 hours?

Re: LCBO Delivery Time

Posted: Sat May 19, 2018 1:37 pm
by portwood
i think it depends on the store (i.e. how diligent they are in receiving the package on the system after they actually receive it)
Its taken me anywhere from 3 to 5 business days after receiving the shipped notification email.

current order placed May 13, ship notification May 15...

Re: LCBO Delivery Time

Posted: Sat May 19, 2018 2:00 pm
by ry_kinney
portwood wrote:i think it depends on the store (i.e. how diligent they are in receiving the package on the system after they actually receive it)
Its taken me anywhere from 3 to 5 business days after receiving the shipped notification email.

current order placed May 13, ship notification May 15...
I think you are right, I am pretty sure my store has the order but they won't scan in the pallet it's sitting on!

Re: LCBO Delivery Time

Posted: Sat May 19, 2018 2:43 pm
by Craig
It's not always the store. I went I three days after I got a shipping notification once and my local spent 20 minutes searching in the back for it despite it not showing in their system. It arrived a few days later.

Re: LCBO Delivery Time

Posted: Sat May 19, 2018 4:22 pm
by Masterplan
The website sends you an email when it is recieved, however the store staff have to manually process the order on their own system before they can release it.

I have gone and had to wait while they process it (as others have said), and I have waited to recieve a call from the local store before going and just signed a paper and walked out the door. But I've ordered enough times now, that they much more efficient at getting my orders ready, than the first few times.

Re: LCBO Delivery Time

Posted: Sat May 19, 2018 4:41 pm
by portwood
Craig wrote:It's not always the store. I went I three days after I got a shipping notification once and my local spent 20 minutes searching in the back for it despite it not showing in their system. It arrived a few days later.
you get 3 email notifications
1. order received
2. order shipped
3. order received at local store

You'd think that in modern shipping terms you'd be safe going the next day BUT you're wasting your time if you go x days after shipping notification. you need to wait for notification that the store has received it

Re: LCBO Delivery Time

Posted: Sat May 19, 2018 8:50 pm
by portwood
portwood wrote:i think it depends on the store (i.e. how diligent they are in receiving the package on the system after they actually receive it)
Its taken me anywhere from 3 to 5 business days after receiving the shipped notification email.

current order placed May 13, ship notification May 15...
received email at 5:52 today that package is ready for pickup.

possible the courier delivered today, but more likely they received it yesterday (or earlier) but only got around to entering in the system this afternoon