About 3 or so weeks ago, a new beer of theirs was announced on Canadian Beer News
. I decided to follow the link to their website, and discovered they were having a one-day special delivery to my area the very next day. Decided to make an order, and all looked good, but the beer didn't arrive. Follow-up was initially a little rough (I had to call twice), but in the end, they made it right by making the delivery and sending me extra beers, so good on them for customer service in correcting a mistake.
The beers I have had have all been good. I will buy again from them sometime.