General LCBO Debate & Discussion Thread

S. St. Jeb · Post by **S. St. Jeb** » Wed Jun 25, 2014 10:45 pm

This is the second time this year that a good website I use has been f*cked up. Used to like checking PGA tournament scoring on pgatour.com. They made changes to their scoreboard that were absolutely brutal and a step backwards. Found a suitable replacement at pga.com

I understand some of the problem is we don't like change, we like the old thing we're used to better than the new thing we don't know, etc, etc, but stepping back and trying to look above that level, I can't see how these new sites are better. What, oh what, goes through the minds of people to make such bad changes?

midlife crisis · Post by **midlife crisis** » Wed Jun 25, 2014 10:52 pm

Have to "refresh" the brand, freshen up the site, keep things relevant and current, all that nonsense. Marketing people must justify their existence. Especially when you're marketing a monopoly; there is little of real use for you to do.

Belgian · Post by **Belgian** » Thu Jun 26, 2014 12:04 am

I often plan my day's itinerary around which desired beers are at certain stores. Hiding or losing all this information will not do... nuts.

NRman · Post by **NRman** » Thu Jun 26, 2014 6:35 am

One good thing its way better on a smart phone....responsive, easier to search with the benefit of location services. Although interesting, I don't ever need to know stock in Pickle Lake. I am also "fortunate" to have 5-10 LCBOs to have to check unless I want to invest the time to drive to the GTA

S. St. Jeb · Post by **S. St. Jeb** » Thu Jun 26, 2014 7:14 am

S. St. Jeb wrote:Not get a full listing?! I haven't even been able to get a single store come up! Every attempt I've made says "No stores were located using your criteria."

I tried again this morning, and the store selector function seems to be working for me now as others have described - don't know what was happening yeterday. But it doesn't change my overall feeling about this horrible change.

Ukie · Post by **Ukie** » Thu Jun 26, 2014 7:37 am

[quote="midlife crisis" Did they test this application at all?[/quote]

They don't have to they have us!

zane9 · Post by **zane9** » Thu Jun 26, 2014 8:26 am

One improvement is what seems to be proximity search results. IOW, a search for a product in Hamilton will also (finally) include stores in Dundas, Ancaster, Stoney Creek, etc.

But a search for Pyramid Outburst brings no results

spinrsx · Post by **spinrsx** » Thu Jun 26, 2014 8:46 am

man, this new site is awful.

wonder if the inventory is real time now.. that might be one positive.

icemachine · Post by **icemachine** » Thu Jun 26, 2014 9:06 am

spinrsx wrote:man, this new site is awful.

wonder if the inventory is real time now.. that might be one positive.

I still see plenty of 1 bottle phantom stocks

I just hope Ralph & Crew can get Drinkvine back up and running soon.

sstackho · Post by **sstackho** » Thu Jun 26, 2014 9:18 am

Does this new logo mean they are going to be updating thousands of signs, all in the name of a fancy B?

icemachine · Post by **icemachine** » Thu Jun 26, 2014 9:24 am

sstackho wrote:Does this new logo mean they are going to be updating thousands of signs, all in the name of a fancy B?

Supposedly new stores and those undergoing other renovations will be getting new signage according to an LCBO tweet I saw yesterday

GregClow · Post by **GregClow** » Thu Jun 26, 2014 9:46 am

icemachine wrote:
sstackho wrote:Does this new logo mean they are going to be updating thousands of signs, all in the name of a fancy B?
Supposedly new stores and those undergoing other renovations will be getting new signage according to an LCBO tweet I saw yesterday

Yeah, I noticed the new typeface on the sign at the new store in the Beaches when I was out there a couple of weeks ago.

ercousin · Post by **ercousin** » Thu Jun 26, 2014 11:43 am

zane9 wrote:One improvement is what seems to be proximity search results. IOW, a search for a product in Hamilton will also (finally) include stores in Dundas, Ancaster, Stoney Creek, etc.

But a search for Pyramid Outburst brings no results

I thought you meant 0 stock, but no Pyramid Outburst just doesn't exist, even searching the product number 365692 comes up with nothing.

zane9 · Post by **zane9** » Thu Jun 26, 2014 11:47 am

ercousin wrote:I thought you meant 0 stock, but no Pyramid Outburst just doesn't exist, even searching the product number 365692 comes up with nothing.

^ exactly right. The product does not exist (!)

Masterplan · Post by **Masterplan** » Thu Jun 26, 2014 4:33 pm

If you have the old phone ap, it still finds everything...