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Fairness at the "Taps"

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Cass
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Fairness at the "Taps"

Post by Cass »

Found this while searching around, looks like there is a law that went into effect in August called the "Fairness at the Pumps Act" to ensure that we get what we pay for with things like gas, electricity and the like.

Well, it also seems to include beer and consumers can file a complaint if you don't get a pint when it's called a pint, with substantial penalties for businesses.

https://www.ic.gc.ca/eic/site/080.nsf/eng/home
PINTS OF DRAFT BEER
In order to process your complaint, please provide:

Your name and contact information;
The name and address of the establishment;
Info on how you have attempted to resolve the matter;
A photo of the menu or advertisement showing the quantity claimed to have been dispensed, if possible; and
The sales receipt, if you have it.
Before submitting your complaint, consider the following:

A pint contains 20 fl. oz. (568 ml) in Canada.
The limit of error for 20 fl. oz. is 0.5 fl. oz.—the foam (head) is not included in the measurement.
When a quantity other than a pint is advertised, the quantity served must be must be equal to the stated quantity within the limit of error.
Any thoughts on this? I know from time to time the 'size of a pint' conversation comes up, but it tends to be around bars who call it a 'pint' but its not actually 20oz, yet do not mislead patrons as to its size.

For example, Duke's Refresher at Yonge/Gerrard serves what they call 'pints', but also state that they're 10 ounces. That's kind of just a joke in terminology, but not necessarily misleading. Or is it?

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Cass
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Post by Cass »

The more I look at this, what's quite interesting is the "limit of error" for any size poured.

It looks like that for "INDIVIDUALLY MEASURED COMMODITIES" of 10.5 fl. oz. to 17.5 fl. oz., the margin of error is 3%, and from 17.5 fl. oz. to 35.2 fl. oz., the margin is 0.5oz.

What this looks like to me is bars that short-pour could be busted (or at least threatened) pretty easily. And head doesn't count in the measure.

I'm sure we all see a lot of bars that are guilty of this, either on purpose or due to laziness or speed of service. I saw a bartender this week pour a "pint" of stout and it was just past 3/4 on the glass.[/quote]

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Post by Belgian »

Cass wrote:I saw a bartender this week pour a "pint" of stout and it was just past 3/4 on the glass.
And Cass there's a lot more volume in the (wider) top 1/3 of the pint sleeve than there is in the bottom 1/3rd. More's the shame, as that stout poured to the 3/4 mark was barely past half the glass' volume (still cost your friend 8 bucks I bet ya, not four or five bucks.)
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El Pinguino
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Post by El Pinguino »

Hmm. Very interesting stuff....had no clue such "rules" existed, although I guess I'm not really surprised.

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Post by NRman »

We carry several of these.
And have used them with almost always positive results.
Seriously.
:-)
http://www.thebeergauge.com/
Image

I'd love to see German style 0.3 and 0.5 l markings... then who cares ...we're all looking at the same mark.
Image

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Post by ErkLR »

NRman wrote:thebeergauge

I'd love to see German style 0.3 and 0.5 l markings... then who cares ...we're all looking at the same mark.
I agree with markings on the glass being one of the best options. From that beer gauge site, I'd say most "pints" I get are only in the 12-13 oz range, but I'm not sure that the top mark, 15 oz, can reasonably be carried by most waitresses without spilling. If you're sitting at the bar, it's a different matter of course, but there's still the head.

Regarding the law, a lot of places may be exempt because in my experience, they don't advertise the size, just the brands available. Those that do advertise volume, I have seen "16 oz" advertised with the beer served in a 16 oz glass. But since 16 oz refers to the top lip of the glass, which is impractical to fill to, they'd definitely be breaking the law. I think that mostly comes from ignorance, ie "we've got 16 oz glasses, so we put 16 oz on the menu". I'm not opposed to them getting an education and advertising that you're really getting about 12 oz in that glass.

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Post by liamt07 »

Truthfully, how many places would actually honour this if there was a discrepancy?

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El Pinguino
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Post by El Pinguino »

liamt07 wrote:Truthfully, how many places would actually honour this if there was a discrepancy?
They may not want to, but if they realized the repercussions, all of them.

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Post by Kel Varnsen »

El Pinguino wrote:
liamt07 wrote:Truthfully, how many places would actually honour this if there was a discrepancy?
They may not want to, but if they realized the repercussions, all of them.
You would think this thing would be enforced like crazy (at least in a place like Ottawa). I can just picture a ton of Industry Canada employees who would happily volunteer to do "surprise inspections" of bars and pubs (at least around Ottawa) to make sure accurate pints are being poured.

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Post by Derek »

Getting at least 19.5oz in one of those stackable pint glasses is most certainly a rarity.
NRman wrote:We carry several of these.
And have used them with almost always positive results.
Seriously.
:-)
http://www.thebeergauge.com/
Image
The beer gauge is for a 16oz 'US Pint'.

We need one for the 20oz... BarTowel 'business' cards? Cass?

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Post by icemachine »

I think most of the bars I frwquent use Nonics rather than shaker pints, but if they do use shakers, it's almost always a 16oz size. And I have been known to ask for a top up when getting short pours
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Post by Belgian »

El Pinguino wrote:
liamt07 wrote:Truthfully, how many places would actually honour this if there was a discrepancy?
They may not want to, but if they realized the repercussions, all of them.
I'd like to see our government actively protecting consumers from 'fake' servings. It's insane the LCBO has to test and re-label all heck out of all new imported beers - brews sold worldwide without this super-picky process - and yet bars here are free to neither declare nor honor serving sizes by oz/milliliter and the alcohol by % volume.

Very twisted double-standard isn't it? How do you gauge your alcohol consumption on a night out as accurately as you can while enjoying bottles at home?
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Cass
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Post by Cass »

Article in the Star today about this:

http://www.thestar.com/news/gta/2014/09 ... e_law.html

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Post by Belgian »

^
The federal government is cracking down on bars that advertise a pint of beer but fail to pour a full 20 ounces of suds — and most of those tested by the Star are coming up short.
Of the 15 downtown Toronto establishments the Star visited, only three poured a full 20 ounces (the official size of an imperial pint) of draught beer. Several came close, at around 18 ounces, while others were as much as six ounces off.
... so when a bar sells maybe 15 oz shaker pours when you order 'a pint' for 8 bucks, the cost-per-REAL-pint-volume is closer to 11 bucks. And don't forget a generous tip for each of the smaller servings.... compounding your costs still more.

The Delirium Tremens, though is nearly always in a 14oz serving - that kind of weakens the good points of the article. I also wish it asserted that bars be required to declare & adhere to serving sizes under LLBO regs - none of this Wild West stuff, these are liquor licensees who can lose their privilege to sell.

One more thought - why would brewers provide more 'honest' branded draught beer glassware, when they are doing everything to stay in the graces of of the tap house? If there are no firm Ontario regulations, the less honest glassware providers might have a competitive advantage selling to bars.
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Post by Cass »

One of the things that I mentioned when I spoke to the reporter is that the law isn't just for "pints" but that any serving size needs to be accurate as advertised. That wasn't captured in there.

Agree, the Delirium thing harms it a bit as any beer person knows that it's almost never served as a 'pint'. Branded glassware was probably had a huge impact on their tests.

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