midlife crisis wrote:This is a bit OT, sorry, but were the recent changes made by LCBO to their own site to remove the "search all stores" feature for a specific product? I can't seem to find that any more. Now you have to select one individual store and the site will tell you whether the product is available there. Then, through a series of increasingly maddening clicks, you can check nearby stores with no ability to filter them whatsoever. Unless I am missing something (always a possibility) they have just significantly reduced the usefulness of their own site! All the more reason we might hope that someday Cask Hunter expands to wine and spirits.
S. St. Jeb wrote:This thread was started close to five years ago when the 'new' lcbo.com site was launched. It wasn't very good at first, as the complaints in this thread show.
One of the big issues, especially for me, was the lack of a "search all stores" option. Because of that, I used to use foodanddrink.ca all the time.
Eventually they added this option to lcbo.com, and I slowly migrated over until that became the site I used regularly.
Well, sometime in the last few days, they have updated the site and taken this option away again. For me, it worked great, and it is completely beyond my understanding why they would remove something that has been there for about 4 years now.
I complained to helloLCBO about this. Their first answer told me first, how to search for "nearby stores" (not what I was talking about), and second, that I could do a "search all stores" on vintages.com
I replied back and politely said 'thank you' (after all, the people answering me aren't the ones making the stupid decisions), and also said "But I am still curious why such a good tool would be removed from your main site. It does not make sense to me."
To that, I was told "We do apologize, there are no plans at this time for the "Check All Stores" option to be reinstated. Your feedback in regards to the usefulness of the feature again has been forwarded to the appropriate department for their review."
Sigh. Cry. Bang my head against the wall.
midlife crisis wrote:Okay then! It was just a suggestion. If you can find a plausible free alternative, please let us know. LCBO seems intent on making searching their inventory as difficult as possible. Personally, I found Drinkvine to be invaluable and would have paid a modest amount to keep it alive. Now we have another Good Samaritan developing Cask Hunter and I think we should support him.
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