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BrewDog Update

Connect with beer lovers to make private trades, or facilitate private orders from breweries..

Moderators: Craig, Cass

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El Pinguino
Seasoned Drinker
Posts: 1506
Joined: Sun Jan 02, 2005 6:02 pm
Location: Downtown TO / Galapagos Islands
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Post by El Pinguino »

The last penguin has a new home.
Hope everyone treats their TNP's well!

Streets
Posts: 403
Joined: Fri Oct 08, 2010 10:49 pm
Location: Hamilton

Post by Streets »

Roland + Russell wrote:Good day,

We are in the process of sending out the pick up notices received this morning. Please be mindful of the dates for fees, we are trying to extend the time period as the notices were just received by us.

Also, it appears some beers did not come in. There is no Abstrakt at all (we're disappointed too!!).

Some pick up notices also show nothing on them and we are trying to see what has happened there, so please be patient if you do not get anything from us today (about 6 customers in this situation).

Kind regards,
Roland + Russell
So I assume that if we haven't received a notice yet then we're SOL?

Roland + Russell
Posts: 428
Joined: Sun Jan 28, 2007 3:45 pm
Location: Burlington, ON.
Contact:

Post by Roland + Russell »

Still waiting for some clarification on this order from the LCBO. Hope to have something soon.

Regards,
Roland + Russell
Roland + Russell
www.rolandandrussell.com
twitter.com/RolandRussell

Roland + Russell
Posts: 428
Joined: Sun Jan 28, 2007 3:45 pm
Location: Burlington, ON.
Contact:

Post by Roland + Russell »

Hello,

We will be contacting those customers today that unfortunately will not be getting their BrewDog order due to the fact that some Hardcore IPA did not arrive either. This created a paperwork dilemma.

The LCBO will contact customers to process refunds of deposits. If we can be of further assistance in getting things straightened out, please let us know.

We will be opening another order for BrewDog shortly after we receive information about what is available.

Thank you all for your patience.

Kind regards,
Roland + Russell
www.rolandandrussell.com
twitter.com/RolandRussell

Streets
Posts: 403
Joined: Fri Oct 08, 2010 10:49 pm
Location: Hamilton

Post by Streets »

Thanks for the update, just too bad that my first private order was a bust :(. I'm not even sure if the LCBO charged me a deposit but I'll check my statements!

On the bright side I now have an extra ~$100 to spend on other beer :wink:

Timmy
Posts: 170
Joined: Fri Jan 09, 2009 10:40 pm
Location: St. Catharines

Post by Timmy »

Not bragging in light of this recent development but my order came in finally. I had a case of 5am Saint and Hardcore.

Thanks for taking care of this...I will def order with you again.

Streets
Posts: 403
Joined: Fri Oct 08, 2010 10:49 pm
Location: Hamilton

Post by Streets »

Surprisingly my order seems to have finally materialized as well. I just received a note that they found my case and it's being transferred to Hamilton for me!

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