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Re: Great Lakes Brewpub (Queen's Quay / Jarvis)

Posted: Thu Sep 15, 2022 4:49 pm
by Tapsucker
GLB has managed to annoy me. A fellow beer lover and I today decided to check this place out. We travelled a considerable distance to check it out. Before setting out, I checked the website to see if it was open. It stated it was. When we got there, it was closed for a private event. No, not an emergency closure, a private event, which would indicate they knew they would be closed at least some time in advance This kind of thing just pisses me off. How hard is it to post event/closures on your website? It's a simple courtesy to your customers.

And don't give me some lazy ass reply that this was twatted or fleecebooked to the world. Don't make people join that crap just to give you their business.

GLB aren't the only place I have experienced this, so I am putting this out to the entire hospitality industry. Make a little effort to treat your patrons with some respect.

Re: Great Lakes Brewpub (Queen's Quay / Jarvis)

Posted: Thu Sep 15, 2022 9:49 pm
by shintriad
Tapsucker wrote: Thu Sep 15, 2022 4:49 pm GLB has managed to annoy me. A fellow beer lover and I today decided to check this place out. We travelled a considerable distance to check it out. Before setting out, I checked the website to see if it was open. It stated it was. When we got there, it was closed for a private event. No, not an emergency closure, a private event, which would indicate they knew they would be closed at least some time in advance This kind of thing just pisses me off. How hard is it to post event/closures on your website? It's a simple courtesy to your customers.

And don't give me some lazy ass reply that this was twatted or fleecebooked to the world. Don't make people join that crap just to give you their business.

GLB aren't the only place I have experienced this, so I am putting this out to the entire hospitality industry. Make a little effort to treat your patrons with some respect.
Dang, sorry to hear that. I've experienced that before...very frustrating.

I had to admit that "twatted" and "fleecebooked" made me laugh! Now I want to hear your pet names for other social media platforms...

Re: Great Lakes Brewpub (Queen's Quay / Jarvis)

Posted: Fri Sep 16, 2022 12:11 am
by S. St. Jeb
Tapsucker wrote: Thu Sep 15, 2022 4:49 pm GLB has managed to annoy me. A fellow beer lover and I today decided to check this place out. We travelled a considerable distance to check it out. Before setting out, I checked the website to see if it was open. It stated it was. When we got there, it was closed for a private event. No, not an emergency closure, a private event, which would indicate they knew they would be closed at least some time in advance This kind of thing just pisses me off. How hard is it to post event/closures on your website? It's a simple courtesy to your customers.

And don't give me some lazy ass reply that this was twatted or fleecebooked to the world. Don't make people join that crap just to give you their business.

GLB aren't the only place I have experienced this, so I am putting this out to the entire hospitality industry. Make a little effort to treat your patrons with some respect.
I haven't experienced this, but I empathize and completely agree with your sentiments.

Re: Great Lakes Brewpub (Queen's Quay / Jarvis)

Posted: Fri Sep 16, 2022 12:49 pm
by MatttthewGeorge
Tapsucker wrote: Thu Sep 15, 2022 4:49 pm GLB has managed to annoy me. A fellow beer lover and I today decided to check this place out. We travelled a considerable distance to check it out. Before setting out, I checked the website to see if it was open. It stated it was. When we got there, it was closed for a private event. No, not an emergency closure, a private event, which would indicate they knew they would be closed at least some time in advance This kind of thing just pisses me off. How hard is it to post event/closures on your website? It's a simple courtesy to your customers.

And don't give me some lazy ass reply that this was twatted or fleecebooked to the world. Don't make people join that crap just to give you their business.

GLB aren't the only place I have experienced this, so I am putting this out to the entire hospitality industry. Make a little effort to treat your patrons with some respect.
Funny enough it wasn't even on their twatted or fleecebooked, it was only on instagram.

I don't trust any website or even google nowadays, I just do the old fashioned thing: call.
I went out last night in Kitchener and called beforehand as website and google said different things. Glad I did.